How TableTeller texts work

Last updated October 7, 2026

TableTeller sends two kinds of texts: account texts to restaurant owners who sign up, and one short survey text to guests about an order they placed. Here is exactly how each person agrees, what they receive, and how to stop.

1. Restaurant owners: opt in on our signup form

Owners sign up at tableteller.com/start with their restaurant, name and mobile number. They must check this box, which is unchecked by default, before we text them:

Texts are not a condition of purchase. See our Terms and Privacy Policy.

Agreeing to texts is separate from our Terms and Privacy Policy. Owners then confirm their number by texting us first (or replying to our first text). They receive guest feedback alerts, approval requests ("Reply YES 14"), confirmations and summaries:

[Qun] #14: Sarah M. gave 2 stars. "Fries were cold." Send Sarah 15% off their next order? Reply YES 14

YES 14

[Qun] Sent to Sarah M. ✅ Code QUN-SARAH15, good for 30 days. I'll text you when they come back.

2. Guests: notice where they give their number

A guest gives their mobile number to the restaurant when they order (at the counter, on the receipt prompt, or in online ordering). Participating restaurants display this notice where guests give their number:

How did we do?

We may text you one quick question about your order from TableTeller on behalf of this restaurant. Msg & data rates may apply. Reply STOP to opt out.

The guest then receives one survey text about that order, at most once every 30 days per restaurant, only between 8 am and 9 pm. The first text names TableTeller and the restaurant and explains how to stop:

TableTeller: Hi Sarah, it's the Qun Shawarma team. Thanks for ordering! How was your chicken plate? Reply 1-5 (5 = amazing). Reply STOP to opt out.

2

Sorry about that. What went wrong?

Guests are never sent marketing or promotions. If a guest reports a bad visit, the owner may reply once with an apology and an offer, which the owner approves first.

3. Stopping texts and getting help

  • Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. We confirm once and send nothing else: "TableTeller: You're unsubscribed from Qun Shawarma texts. No more messages. Reply START to undo."
  • Reply HELP for help: "TableTeller sends feedback texts for Qun Shawarma. Reply STOP to opt out. Help: support@tableteller.com. Msg & data rates may apply."
  • Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We never share or sell mobile numbers or text opt-in data for marketing. Details: Privacy Policy and Terms.